Terms of Use (End-User License Agreement)

These terms are an agreement between HiveMind AI ("we", "us") and the business that uses our software ("you"). By using the Service you agree to them. Questions: zach@hivemindai.io.

1. The Service

The Service connects to your accounting software (such as QuickBooks Online), finds invoices that are past due, drafts reminder messages, lets your team review and approve them, and sends the reminders you approve. We grant you a limited, non-exclusive, non-transferable right to use the Service for your own business while your account is active.

2. You are the sender and the creditor

• The invoices and the amounts owed are yours. Reminders are sent on your behalf and in your name, to your own clients.
• You decide which reminders go out. You are responsible for reviewing and approving each message, and for the accuracy of the information in your accounting software.
• We are a software provider. We do not buy, own or collect debts, and we do not contact your clients for our own purposes.

3. Following the law

You agree to use the Service lawfully, including laws about debt collection, consumer protection, email and text messages. In particular:

• You will send text messages only to clients who have given the consent the law requires, and you will honor requests to stop.
• You will not use the Service to threaten, harass or mislead anyone, or to demand amounts that are not owed.
• You will stop reminders for a bill that a client disputes until the dispute is resolved.

The Service includes safeguards (for example pausing reminders after a dispute or a reply, daytime-only texts and STOP handling), but they do not replace your own legal duties. The Service does not give legal advice.

4. Your data

You keep all rights to your data. You let us use it to provide and improve the Service as described in our Privacy Policy. You can disconnect your accounting software and close your account at any time.

5. Acceptable use

You will not misuse the Service: no attempts to break its security, no reselling it without our written agreement, and no sending of messages unrelated to your own invoices.

6. Fees

If you use a paid plan, you agree to pay the fees shown when you subscribe. Fees are billed in advance and are not refundable except where the law requires.

7. Availability and changes

We work to keep the Service running, but we do not promise it will always be available or error-free. We may change or improve features. If we make a change that materially reduces what you paid for, we will tell you first.

8. Disclaimers

The Service is provided "as is". To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that any client will pay.

9. Limit of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or lost profits. Our total liability for any claim is limited to the amount you paid us for the Service in the 12 months before the claim.

10. Ending the agreement

You may stop using the Service at any time. We may suspend or end access if you break these terms or use the Service unlawfully. Sections that by their nature should continue (such as 8 and 9) continue after the agreement ends.

11. Governing law

These terms are governed by the laws of the State of Colorado, USA, without regard to its conflict-of-law rules.

12. Changes to these terms

We may update these terms. We will update the date above and, for important changes, tell account holders by email before they take effect.